How fees work

We do not bill health plans. You pay us, and some plans pay part of it back to you. Whether yours does depends on the plan, and plans change each year.

You pay at the visit by card or check. A visit's fee depends on its length and on what it includes: acupuncture, a formula, or both. Many health savings and flexible spending cards work for acupuncture, so ask your plan administrator before you book. If cost is a worry, tell our front desk. We keep a few reduced-fee visits each week.

After each visit we give you an itemized receipt, called a superbill, that you can send to your plan. The plan decides what it pays back. Before you book, ask your plan:

We give a written estimate in advance to anyone paying without insurance. Ask for it when you book and we send it before your first visit. If a bill ever comes to $400 or more above your estimate, you have the right to dispute it.

Because we do not bill your plan, there is nothing for us to check on our side. Jolie at the front desk can sit with you while you call your plan, and she will write down what it says.

About 75 minutes: a talk about your health and what you take, a look at your tongue and pulse, a treatment, and a plan for the next few visits. Your acupuncturist explains the risks and answers your questions before any needle goes in. The fee is on your estimate, or the front desk tells you before you come.