Policies
How we work
The short version of what we ask of you and what you can expect from us.
Cancelling
Please tell us as early as you can if you cannot come. We ask for a day's notice, so someone else can have your time.
Clean needles
We use sterile, single-use needles, opened in front of you and discarded in a sharps container.
A clean room
We wash our hands before each visit, and we clean the table and the room between patients.
Herbs
We write every formula in your chart, check it against your list, and tell you what to watch for. See herb safety.
Accessibility
Tell us what you need: a ground-floor room, a lower table, a visit without scents or more time. See our accessibility statement.
Privacy
We keep your records private and share them only as the law allows. See our privacy policy.
Questions about a policy?
Call us at (626) 555-0100 or send a message.